Terms and Conditions

Effective Date: 1st January 2025

These Terms and Conditions (“Terms”) govern your use of the website https://facing18.com (“the Website”), which is owned and operated by Facing 18 (“we”, “us”, or “our”). By accessing or using the Website, you agree to be legally bound by these Terms. If you do not agree, please do not use the Website.

1. Use of the Website

The Website provides articles, guides, and other digital content intended to inform and support users. You may use the Website for personal, non-commercial purposes only and in accordance with these Terms.

2. Age Disclaimer

The Website is open to users of all ages and is particularly aimed at teenagers aged 13 to 17. However, users under the age of 13 should seek permission or guidance from a parent or guardian before subscribing to any services or engaging with content that may not be age-appropriate.

3. Subscriptions

Some features of the Website may be offered through a subscription service. Details of the available subscription plans, pricing, and billing cycles will be clearly outlined at the point of sign-up.

  • By subscribing, you agree to pay the specified fees and charges.
  • Subscriptions may automatically renew unless cancelled before the renewal date.
  • You may cancel your subscription at any time through your account settings or by contacting us.

4. Refunds

Due to the digital nature of our content, we do not offer refunds once access has been granted unless required by law. However, if you believe you have been charged in error, please contact us and we will review your case fairly.

5. Intellectual Property

All content on the Website, including but not limited to articles, images, videos, guides, graphics, branding, logos, and copy, is the intellectual property of Facing 18 and is protected under copyright, trademark, and other applicable intellectual property laws.

You agree not to:

  • Copy, reproduce, modify, republish, upload, post, transmit, or distribute any content without prior written permission.
  • Use any content for commercial purposes or in a way that harms our brand, reputation, or legal rights.
  • Claim authorship or ownership of any content published on the Website.

Unauthorised use of our content will result in legal action.

6. Disclaimer and User Responsibility

The content and advice provided on the Website are intended for general informational purposes only. While we strive for accuracy and relevance, we do not guarantee the completeness, reliability, or suitability of any information presented.

  • All guidance, suggestions, and recommendations are implemented at your own risk.
  • We are not responsible for any consequences, losses, or damages arising from the use or misuse of the information provided on the Website.

7. User Conduct

You agree to use the Website lawfully and respectfully. You must not:

  • Attempt to hack, disrupt, or overload the Website or any connected systems.
  • Upload or distribute harmful content including malware or spam.
  • Harass, impersonate, or defame any other users, staff, or third parties.
  • Attempt to bypass subscription or payment requirements.

8. Termination

We reserve the right to suspend, restrict, or permanently terminate your access to the Website at our sole discretion if you violate these Terms or engage in conduct that we deem inappropriate, unlawful, or harmful to our users or platform.

This may include blocking your IP address, removing access to subscription content, or pursuing legal action if necessary.

9. External Links

The Website may contain links to third-party websites. These links are provided for your convenience and do not signify our endorsement. We are not responsible for the content, practices, or availability of external sites.

10. Limitation of Liability

We shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of the Website. This includes, but is not limited to, loss of data, loss of profits, or any other damages or losses resulting from reliance on our content.

11. Availability and Modifications

We strive to keep the Website available and running smoothly, but we do not guarantee uninterrupted access. We may temporarily or permanently suspend access for maintenance, updates, or technical reasons without prior notice.

We also reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with the effective date. Continued use of the Website after changes implies your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes relating to the Website or these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Third-Party Discounts and Promotions

From time to time, we may offer discount codes or promotional offers from third-party companies as a benefit of Facing 18 membership. These offers are shared in good faith, but we accept no responsibility for the accuracy, availability, or continued validity of any third-party discount or promotion.

Changes to offers made by third parties are outside of our control. However, we will make reasonable efforts to correct any errors in our own content when made aware of them.

14. Content Appropriateness and Educational Scope

The content published on Facing 18 is intended to be age-appropriate and aligned with the UK school curriculum for PSHE (Personal, Social, Health and Economic education). This includes articles that may discuss sensitive topics such as sex education, substance use, mental health, and relationships.

We understand that parents and carers may have different views about what is suitable for the young people in their care. However, we reserve the right to publish content that we believe is appropriate, relevant, and supportive of personal development in line with UK educational guidance.

By subscribing to Facing 18, you confirm that:

  • You have reviewed the content available on the Website and consider it appropriate for the young person(s) in your care.
  • You accept our editorial decisions and acknowledge that content may include subjects you personally view as sensitive.
  • If you do not agree with the nature of the content, you should not subscribe or allow access to those in your care.

15. Contact Us

If you have any questions about these Terms and Conditions, or if you need to raise an issue, please contact us at:

Facing 18
Website: https://facing18.com
Email: team@facing18.com