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Have you ever been in a situation where someone keeps saying sorry for the same mistake, but they don't really change their behaviour? It can be frustrating, can't it? This is called a non-apology or an empty apology. It happens often in friendships, families, and all kinds of relationships. People say "I'm sorry" without actually understanding what they did wrong or taking steps to not do it again in the future. Why Non-Apologies Happen There are many reasons why people might keep apologising without changing. Sometimes, they might not truly understand how their actions affect others. Other times, they might...